We aim to provide the highest standard of care.

 

How to complain:

• Contact Claire Knight by phone (07739 536205) or email (knight_claire@aol.com)

• We will acknowledge your complaint within 5 working days

• A full response will be given within 20 working days (or we’ll update you if it takes longer)

 

If you’re not satisfied, you can escalate to:

• Joint Council for Cosmetic Practitioners (JCCP)

• Nursing & Midwifery Council (NMC)

• Information Commissioner’s Office (ICO)

 

All complaints are logged and reviewed to improve our service.